Senior Salesforce Consultant - Customer 360

SpringML is seeking a Senior Salesforce Consultant to augment our Salesforce Delivery practice. You will play a critical role in our client engagements using the Salesforce Platform and various Salesforce Clouds. You will design and implement customized solutions for our customer’s business problems.

We are a tight-knit, friendly team of passionate and driven people. Our core values include putting our customers first, empathy and transparency, and innovation.

This is a Remote position and can work from USA or Canada. 

What’s the opportunity?

As a Senior Salesforce Consultant, you will be accountable for utilizing your broad knowledge to design and implement comprehensive solutions on the Salesforce Platform. You have a strong knowledge of Sales, Service, and Experience Cloud. You will work with our team to deliver customized solutions that meet and exceed the client's needs.

Job Responsibilities

• Work with customers to design and deliver best-in-class Salesforce solutions that meet and exceed all project requirements.
• Work as a member and lead teams to implement solutions.
• Presentation skills – demonstrated ability to simplify complex situations and ideas and distill them into compelling and effective written and oral presentations.
• Learn quickly – ability to understand and rapidly comprehend new areas, functional and technical, and apply detailed and critical thinking to customer solutions.
• Collaborate with other consultants on our team to integrate analytics solutions within customized platform pages.

Qualifications

• B.S. or equivalent degree in a technical field, or relevant work experience.
• 3+ years implementation experience on the Salesforce Platform.
• Strong experience with Sales, Service, and Experience Cloud.
• 2+ Salesforce Certifications:
  • Salesforce Admin Certification required
  • Certified Experience Cloud Consultant required.
  • One of: Certified Sales Cloud, Service Cloud Consultant preferred.
  • Sharing and Visibility Designer, or Platform App Builder a plus.
• Understanding of Software Development Life Cycle Life Cycle (SDLC).
• Familiarity with Apex, Aura and/or Lightning Web Components (LWC).
• Familiarity with CRM Analytics, or similar analytics tools (Tableau, PowerBI, Qlik, etc) a plus.