Senior Salesforce Consultant - Customer 360

Remote
Full Time
Experienced

SpringML is seeking a Senior Salesforce Consultant to augment our Salesforce Delivery practice. You will play a critical role in our client engagements using the Salesforce Platform and various Salesforce Clouds. You will design and implement customized solutions for our customer’s business problems.

We are a tight-knit, friendly team of passionate and driven people. Our core values include putting our customers first, empathy and transparency, and innovation.

This is a Remote position and can work from USA or Canada. 

What’s the opportunity?

As a Senior Salesforce Consultant, you will be accountable for utilizing your broad knowledge to design and implement comprehensive solutions on the Salesforce Platform. You have a strong knowledge of Sales, Service, and Experience Cloud. You will work with our team to deliver customized solutions that meet and exceed the client's needs.

Job Responsibilities

  • Work with customers to design and deliver best-in-class Salesforce solutions that meet and exceed all project requirements.
  • Work as a member and lead teams to implement solutions.
  • Presentation skills – demonstrated ability to simplify complex situations and ideas and distill them into compelling and effective written and oral presentations.
  • Learn quickly – ability to understand and rapidly comprehend new areas, functional and technical, and apply detailed and critical thinking to customer solutions.
  • Collaborate with other consultants on our team to integrate analytics solutions within customized platform pages.

Qualifications

  • B.S. or equivalent degree in a technical field, or relevant work experience.
  • 3+ years implementation experience on the Salesforce Platform.
  • Strong experience with Sales, Service, and Experience Cloud.
  • 2+ Salesforce Certifications:
    • Salesforce Admin Certification required
    • Certified Experience Cloud Consultant required.
    • One of: Certified Sales Cloud, Service Cloud Consultant preferred.
    • Sharing and Visibility Designer, or Platform App Builder a plus.
  • Understanding of Software Development Life Cycle Life Cycle (SDLC).
  • Familiarity with Apex, Aura and/or Lightning Web Components (LWC).
  • Familiarity with CRM Analytics, or similar analytics tools (Tableau, PowerBI, Qlik, etc) a plus.
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